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Ace Payroll FAQ Contents
Getting Started
function keys
f1 help manual
regular payroll procedure
entering registration code
cannot enter password
forgotten password
Allowances & Deductions
reconciling linked deductions
loading to employee
Casual Employees
processing of
difference from part time
Contractors
deduct withholding tax then add gst
Data File Management
direct credit emergency
data encryption
disaster recovery
share data work & home
offsite backup
installing on another computer
transaction deletion
multiple companies
backing up to server
timing of backup
multiple frequency backup
backing up to memory stick
Direct Credits
emergency backup
crediting multiple accounts
to credit cards
must pay cash if asked
reconcile to nett pay
paying total nett
reserving cash
criteria selection dialog
new employee missing
Electronic Banking
directlink date format import
error after changing computers
setting up
entry of batch numbers
bnz pc banking employers suffix wrong
deskbank itemised transactions
Electronic Filing & Monthly Schedules
ir-file from start to finish
file exists in workspace
ir-file monthly procedure
ir-file amalgamation
new employee name required
difference between ir348 and ir349
totals different from other reports
non taxable allowances
handling of acc payments
printing of zero
employees with no payments
correcting ir-file errors
registering for ir-file
contact details entry
ir-file getting started
exclusions from IR348
printed ir348 returned by ird
error - invalid header
Employee Maintenance
tax code entry
annual salary on payslip
accessing employee maintenance
unusual paye & student loan
voluntary student loan
resuming an employee
mobile or emergency contact
searching employee index
undelete employee
Holiday Entitlements
refuses to take holidays
pay out on 31st March
short of money
not compulsory in advance
works 2 days a week
balances on payslips
Holiday Pay
More Holiday Pay
termination 8% part year
taxing of holiday pay
changing from 8% each pay
public holiday calendar
balances on payslips
2007 changes
irregular work pattern
no current usual daily rate
daily rate calculation
leave owing estimate only
Holidays Act 2003
xmas new year 2010/2011
easter days not transferred
2007 changes
bereavement single day
no bereavement in first 6 months
alternative days sold
alternative holiday payment
fractional lieu days
public holiday night shift
alternative holidays
medical certificates
cannot sell holidays
irregular partial days
leave calendar
52 week history not needed
provincial anniversary default
leave profile
Installation & Upgrades
when to install upgrade
windows 7
linux support
linux server
running under linux
installing on another computer
on apple mac
error after changing computers
locating program folder
on network
installation stops halfway through
KiwiSaver
esct on contributions
holiday hardship
ird holiday letter
employee cannot demand holiday
holiday rules
overview
employer contributions
setting contribution rates
opted out reversals
opted out refunds
contributions report
payslips year to date
scheme provider
company defaults
over 65 exempt
cae codes exempt
contractors
under 18 exempt
opt out in blue
opt out in red
deduction report
employee settings
new employees after 1st july 2007
automatic enrolment
opt in is permanent
how to opt in
download ks10
opt out time limit
how to opt out
Non Standard Payments
extra emoluments
One Off Payments
entering single payments
immediate termination pays
negative adjusting entries
Pay Calculation
rates changed during pay period
pay rate setup
recording hours worked
immediate termination pays
More Pay Calculation
overwriting paye
overwriting extra emolument tax
retiring and redundancy payments
bonus payments
cash rounding logic
cash rounding repayments
cash rounding activation
regular procedure
checking prior period filed
child support variation codes
allowing alternative holiday
file pays before entering finish date
Pay Frequencies
default pay frequency
changing all employee pay frequencies
processing different pay frequencies
bi monthly date calculation
period end or actual pay date
PAYE Returns
twice monthly return procedure
Payslips & Printing
ordering payslips
coin split on payslips
data options ytd etc
date description on payslips
no payslip ever
show employee ird number
Payslips - Emailed
norton internet security
microsoft exchange server
mcafee virus scan
security issues
forgot to send
actual sending
payslip report
instead of printed
employee address
smtp address
setting up
Reconciliation
direct credits to total nett
Recruitment
health questions
sample questions
Registration
entering registration code
accountants & bureau
Reports
when filed
earnings certificate
summary of cash, cheque, direct credits
one off report
hours worked report
Sick Leave
balances on payslips
first week acc
Tax Calculation
tax changes 2010
deduct withholding tax at 0%
special student loan deductions
deduct tax at percentage
tax code entry
monthly tax tables
tax rates are wrong
esct handling
taxing of holiday pay
overwriting paye
overwriting extra emolument tax
understanding tax cuts
ird compliant software
Terminations
forms for terminated employee
Time Bank
balances on payslips
opening balances
reporting
usage
Wages Protection Act
must pay cash if asked
Windows Environment
windows has reported a gpf
 
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Updated: 28th February 2010
Published: 28th February 2010