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Contacting Ace Payroll
Phone:
Sales Toll Free 0800 223 729
Contract Support 0800 223 729
Casual Support 0900 592 437
Post:
Ace Payroll
P O Box 30 948 Lower Hutt
NEW ZEALAND 5040
Fax:
If you can clearly define your enquiry you can't beat faxing us on (04) 586 9601
Email:
For maximum assistance please read our "email suggestions"
team@acepay.co.nz

Email Suggestions

In order to ensure your email is productive, please note the following


Existing Clients

  • Include your serial number in the email. If unsure of your serial number press the F5 key at any time while running the program.

  • Include a day time phone number and the name of your company. If the email is an order, please include your delivery address.

  • Note we only accept email support enquiries from clients with a support contract. If you have chosen casual support please call 0900 592 437.

  • If you are emailing a particular staff member, please ensure their name is in the subject of the message.


Prospective Clients

  • Include your phone number, name and company name.

  • Please include your postal address if you want a demo kit sent.

  • If you want a quote make sure you tell us how many staff you have approximately - we have discounts for the smaller business.

  • Let us know what payroll system you currently use - we have a cross upgrade offer.

  • Try and ask specific questions. "Please tell me more about your system" is difficult to answer. Browsing our website, reading the demonstration kit or installing a demonstration disk are the best ways to learn more about the system - email is best for answering specific questions.

 

  • We promise to reply to all emails within 24 hours Monday to Friday, public holidays excepted.

  • We reply to well over 95% of emails received during business hours within 5 minutes.

 

See Also
Company Profile

Copyright © 1985 - 2010 Ace Payroll
Feedback? E-Mail Us!
Call Toll Free
0800 223 729
Updated: 27th July 2010
Published: 27th July 2010
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